Grow your online business with us. Get A Quote.
Grow your online business with us. Get A Quote.
Setting up your WooCommerce store with Whitehouse is seamless and straightforward. Our Order Management System (OMS) uses a simple API integration to connect with a variety of eCommerce platforms, including Amazon, eBay, Shopify, WooCommerce, and more. This integration streamlines all your order sources into one centralised system, ensuring you never miss an order.
Whitehouse integrations are designed for ease of use. Our dedicated support team will guide you through the setup process as part of your onboarding and remain available to assist with integrating new platforms. The integration streamlines two key functions: sending order details from your eCommerce store to our systems for processing and updating your store with real-time inventory levels to prevent overselling. Best of all, our setup process is entirely free of charge.
Outsourcing your fulfilment with Whitehouse allows you to focus on running your business while we handle the logistics. With our trusted delivery system, tracking updates, and full visibility, your customers enjoy a smooth experience. Our tried-and-tested logistics network ensures risk-free shipping, easy returns, and an experienced shipping team that’s focused on customer satisfaction.
Save both time and money with our scalable storage solutions. You only pay for the storage space you need, optimising your costs as your business grows. With the large number of parcels we ship for our clients each day, we have access to lower shipping rates, which we always pass on to you.
Whitehouse integrates with multiple eCommerce platforms to manage all your fulfilment needs. Beyond WooCommerce, our OMS seamlessly connects with:
Focus on delivering the best service while we manage the rest. From storage and packing to shipping and returns, we’ve got it covered, so you can dedicate your time to the business decisions that matter most.
Our warehouses are strategically located near major UK transport hubs such as the A14, A12, the Port of Felixstowe, and London Stansted Airport. This proximity ensures fast, efficient shipping. We also partner with container haulage companies to streamline supply chain management globally.
Our packaging services are tailored to meet your needs, and provide a true full-service pick and pack offering:
Whitehouse can assemble gift sets, bundles, and promotional packages to delight your customers. No matter how your products arrive, we can collate, re-label, and add extra materials to boxes, prepare gift sets and special offers, and more.
Because our contract packing service is scalable, we offer top quality control year-round, even during peak seasons.
The key step that Whitehouse takes to reduce product returns is ensuring accurate order picking and secure packaging. We have seen that across the industry, 23% of all customer returns are due to the wrong item being sent to them. Another 20% of returns are caused by customers receiving damaged items. We have several systems in place to make sure the correct items have been picked, that they’re packaged safely, and that they reach the right person.
Our returns management process is fully adaptable depending on the level of involvement you’d like to have. Managed through our OMS, you can decide whether you’d like to offer free or paid returns, and this label will be automatically generated. You’ll also be able to specify where you’d like the return to come back to, and what you’d like us to do with the product once it’s received. We can handle the whole process whilst you maintain full visibility, without any of the hassle.
Pick your packaging: We offer a range of sustainable packaging options made from recycled materials. Alternatively, you can provide your own branded packaging for a custom touch.
Our support team is available around the clock to assist with any aspect of the process, from set-up to ad-hoc queries.
We’ve been honing our operations for over 15 years so our expertise ensures your brand delivers a superior customer experience. We ship over 2.8 million items per year for our customers.
Join a growing list of satisfied clients who rely on Whitehouse for their fulfilment needs.
One-Time Setup: We’ll guide you through setting up your Whitehouse OMS and obtaining API keys.
Rapid Integration: Connect your WooCommerce store to the OMS within minutes using API keys.
Rigorous Testing: Conduct test orders to ensure everything is functioning perfectly.
Go Live: Our warehouse team picks, packs, and dispatches orders as they arrive.
Every solution we provide is bespoke. Get a quote and a member of our team will help design the perfect fulfilment solution for your business.
Contact us today and one of our expert team will be on hand to answer your queries.
We will only use your contact details to respond to your message. We will never send you marketing messages.