We are professionals in non-perishable food and alcohol-free drink fulfilment, let us do the hard work. We are able to handle all sorts of products from small snacks to monthly subscription boxes, whatever the product our professional and expert team is on hand from start to finish. We store, pick, pack, deliver and even handle your returns for you. Improve your fulfilment processes today and get in touch with us.

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Success starts here

Here at Whitehouse, we work alongside you to help your business grow, thrive and succeed. We are not your average food and drink fulfilment company we are your partner, here for all of your business requirements. We help our customers with their problems and support them from the beginning of their journey through to their growth. No matter the size or amount of orders you receive we scale up or down to suit your business needs.

We are not your average fulfilment company, why? Because we don’t charge set-up fees for your account, we don’t have a minimum order quantity for our customers and we offer flexible rolling contracts. What does this mean for your business? You can set up an account and start shipping to your customers without the stress of maintaining minimum order volumes as well as needing to pay a huge lump sum for set up.

We welcome all customers, whether B2C or B2B/trade and you won’t have the hassle of creating separate accounts or being bombarded with forms and paperwork. When it comes to B2B or trade orders, it is crucial to have the necessary expertise to ensure that everything is done correctly. Retailers usually work on narrow margins, which makes it necessary to package and barcode goods accurately. Additionally, scaling up order volumes quickly is essential if your products become popular among retailers. Fortunately, we have been handling these sorts of orders for many years and we have successfully delivered them to top retailers such as Lakeland, John Lewis, and Superdrug.

Excited African woman looking at the opened box and clapping hands while standing at kitchen

Food and Drink Fulfilment Services based in the UK

Our warehouses are conveniently located in Essex, UK, close to the UK’s capital, providing us with access to major transit routes such as the A12/A14 as well as, the ports of Felixstowe, Harwich, Tilbury, and connections to Stansted airport. This allows us to receive your goods promptly, store them in our warehouse, and ship them out without delays.

Costs For Fulfilment 

When it comes to eCommerce fulfilment, costs are an important factor to think about. At Whitehouse Solutions, we strive to keep these costs as low as possible and pass on any savings to you. The cost per order is quite affordable and can save you the time and effort of fulfilling orders yourself. To give you an idea of the breakdown, the fulfilment costs are as follows:

  • Receiving – when your products arrive at our premises, we always inspect every single product. The overall price will be dependent on the number of products and SKUs. 
  • Storage – this depends on the size and amount of products that are being stored in the Whitehouse warehouse. These costs can potentially be offset by ordering in larger quantities from your supplier if they offer a discounted cost per unit.
  • Pick and pack – the fee covers the cost of having a team member locate, pick, and pack your products. There is a flat fee for the first item, with an additional cost for each extra item added to the order.
  • Shipping – the cost of shipping will vary based on the speed of delivery and the shipping company you select. We have the ability to obtain discounted rates from courier services and we pass those savings on to you.
  • Returns – Return fees can vary based on your customised return process and may include a return shipping cost and a fee for restocking.

You can learn more about our eCommerce fulfilment costs in our blog. We can offer tailored quotes specific to your requirements, contact us today

Why choose Whitehouse for your food and drink fulfilment


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Our Pricing

Our pricing at Whitehouse is always completely transparent, so you will always know the cost for each part of the fulfilment process. Using our order management system, you can easily view the total costs incurred, as well as the breakdown for each stage of the fulfilment process.

Value Added Extras For Food & Drink Suppliers

At Whitehouse, we provide more than just eCommerce fulfilment services. Our range of value-added extras is perfect for eCommerce businesses looking for additional support beyond pick and pack services.

  • Contract Packing

    We offer a contract packing service where we take your individual products and turn them into bundles, such as subscription boxes, and we can also rebrand generic items with your branded packaging.

  • Packing materials

    At Whitehouse Solutions, we offer a variety of plain packaging materials to safeguard all orders during shipping. Additionally, we give you the choice to supply your own custom-sized or branded packaging for us to use instead.

    At Whitehouse, we provide more than just eCommerce fulfilment services. Our range of value-added extras is perfect for eCommerce businesses looking for additional support beyond pick and pack services.

  • Product Labelling

    Looking to add new labels to your products? Our contract packing team is here to help. We will apply your specified labels to your products with precision and care.

  • Shrink Wrapping

    We provide an additional shrink-wrapping service. This is especially beneficial for food and drink products as it indicates that products have not been tampered with during transit.

  • Gift Packing

    If you sell gift sets with a variety of your products that require collecting and packaging a range of your products, our contract packing teams are always available to assist.

Examples of Food and Drink Fulfilment Products We Can Fulfil:

We are able to fulfil a range of food and drink products from our fulfilment centres including:

Sauces and spreads

We can fulfil a wide range of ambient goods, including those packaged delicately in glass jars and bottles.

Dried Products

We can fulfil packages containing dried goods and essentials, such as pasta, rice, seeds, nuts, or cereals.

Snacks

Packages that contain multiple individual packs of lightweight snacks. The snacks included in these packages may consist of a variety of options such as chocolate, crisps, and cereal bars.

Spices

There is a growing trend among consumers who are seeking out specialist spice blends to add a burst of flavour and variety to their regular weekday meals. We can stock and ship your custom spice blends.

Teas and Coffees

Whitehouse can fulfil a variety of products, including coffee on subscription plans, tea advent calendars, and unique flavours.

Soft Drinks

We can fulfil a wide range of soft drinks including bottles of all sizes as well as syrups for coffee shops and bottled water.

Food Industry Trends 


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The food industry is experiencing an increase in emerging trends and continuous growth. Convenience is a top priority, leading to the rise of meal kits and ready-to-eat options that cater to busy lifestyles. Personalisation is also on the rise, with consumers seeking customisable food choices that align with their individual dietary preferences and health objectives. Additionally, there is a growing interest in functional foods and beverages that provide added health benefits, including probiotics, adaptogens, and immune-boosting ingredients. These trends are shaping product innovation and market strategies within the food industry.

Lalani & Co London Limited

Lalani & Co is a family run company, founded out of a love for exquisite tea and craft produce. Jameel founded Lalani & Co 11 years ago, out of a desire to bring incredible small-batch teas to discerning drinkers. In 11 years Lalani has grown organically to supply some legendary restaurants, very artisan coffee shops, and discerning private clients across the world.

Their clients

They love working with clients who are perfectionists about produce, from Michelin starred restaurants, to independent coffee shops, artisan bars, and boutique hotels. They design spectacular tea lists, and provide training for sommeliers, especially using tea as an alcohol- free terroir drink.

Partnership summary

Whitehouse’s partnership with Lalani & Co London started back in early 2017. Since this time, their team have provided a range of services to include labelling and gift packing along with shipping online orders and trade orders into prestigious restaurants such as The Fat Duck, Annabel’s, the Dorchester, the Gordon Ramsay Group, and Burberry to name a few.

Visit their website: lalaniandco.com

Lalani & Co Specialty Tea

FAQs

  • What is involved in the food and drink fulfilment process?

    The eCommerce fulfilment process encompasses all the steps required to receive, process, and deliver customer orders placed through an online store. It involves a series of interconnected tasks to ensure that products are picked, packed, and shipped to customers accurately and efficiently. Here’s an overview of the key stages involved:

    1. Delivery of your inventory to the fulfilment centre
    2. Inventory management 
    3. Order processing
    4. Picking and packing the customer’s order
    5. Shipping
    6. Returns

    The success of an eCommerce fulfilment process hinges on the integration of technology, effective logistics management, and attention to detail in each step. An optimised fulfilment process contributes to customer satisfaction, repeat business, and a positive brand reputation.

  • What platforms do you support?

    We support a wide range of eCommerce platforms with our simple integration. These include:

    • OpenCart
    • Magento/Adobe Commerce
    • Amazon
    • Shopify
    • WooCommerce/WordPress
    • eBay
    • Wayfair 
    • TikTok
  • What food and drink products do you fulfil? 

    We fulfil a range of food and drink products, from dried snacks to sauces. Contact us directly for any specific requirements you may have.

Get in touch

Contact us today and one of our expert team will be on hand to answer your queries.

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