We started working with Simon at Whitehouse earlier this year. Cute is a start-up Nutritional Business with a growing customer base both in the UK and increasingly abroad as far as Australia and the USA. We operate from an eCommerce platform with an increasing number of daily orders.
Good quality logistics was a major consideration to us as we know our customers want their products fast after ordering and in good condition. None of us at Cute had any experience in this area so really needed a full-service partner that could take the worry away from us and allow us to concentrate on marketing our brand. Simon and his team were first class in explaining their service and then costing it in an easy to understand way. They showed us how the business stages work from receipt of goods to storage, picking and packing to despatching orders fast. From the first meeting onwards they have delivered on what they promise with a no fuss, fast, efficient service that our customers are delighted with. We know that because they tell us!!
As our business has grown in terms of range, size and geography then Whitehouse have evolved with us making these transitions painless. Simon is also keen to regularly review the business and look for ways of increased efficiency in areas such as postage and transit.
We are delighted that we chose Simon and Whitehouse as our partners and quite simply do not know what we would have done without them. They are an integral part of the Cute team.
John Sayers | Director | Website