Clients We Have Helped
We make eCommerce Fulfilment simple for our clients so they can focus on the really important things in their business.
Whitehouse Solutions provide competent, professional and personable warehousing and eCommerce fulfilment services. The team is systematic, efficient, conscientious and communicative. We feel confident that our stock and fulfilment are in capable hands at Whitehouse, as they are incredibly diligent with high standards and a keen eye for detail. Highly responsive and always helpful, the team are consistently understanding and accommodating of our own business needs. I would highly recommend their services.
Sophie Conran | Director | Website
“We have been working with Whitehouse Solutions for nearly a year now and are delighted by the efficiency of their service.
Our stock orders are processed and despatched the same day and we have clear visibility of the whole fulfilment process online. The integration with our website was very straightforward and having the ability to amend orders straight into the system gives us the ability to fulfil customers request without any need for emails or calls.
They also handle the fulfilment for our “Made to Order” items, providing a bespoke service for us which is invaluable.
Their customer service is fast and efficient, responses are timely and helpful. Our only wish is that we had moved to them sooner.”
Sylvie Morton | Founder and CEO | Website
We started working with Simon at Whitehouse earlier this year. Cute is a start-up Nutritional Business with a growing customer base both in the UK and increasingly abroad as far as Australia and the USA. We operate from an eCommerce platform with an increasing number of daily orders.
Good quality logistics was a major consideration to us as we know our customers want their products fast after ordering and in good condition. None of us at Cute had any experience in this area so really needed a full-service partner that could take the worry away from us and allow us to concentrate on marketing our brand. Simon and his team were first class in explaining their service and then costing it in an easy to understand way. They showed us how the business stages work from receipt of goods to storage, picking and packing to despatching orders fast. From the first meeting onwards they have delivered on what they promise with a no fuss, fast, efficient service that our customers are delighted with. We know that because they tell us!!
As our business has grown in terms of range, size and geography then Whitehouse have evolved with us making these transitions painless. Simon is also keen to regularly review the business and look for ways of increased efficiency in areas such as postage and transit.
We are delighted that we chose Simon and Whitehouse as our partners and quite simply do not know what we would have done without them. They are an integral part of the Cute team.
John Sayers | Director | Website
