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Automated order fulfilment is when you use external resources to pick, pack and send orders made on your eCommerce site, such as your Shopify store. Essentially, it removes any need for you to send orders or manage returns yourself. This saves you time, space and storage costs, as well as streamlines your processes and orders so you have the benefit of selling on multiple platforms without the headache of juggling them all. Sounds great, right? But how do you do it?
Shopify is growing in popularity with more and more people launching their eCommerce business on this platform. The first step in organising automated shipping is to find a trusted supplier. That’s where we come in. Restrictions regarding different levels of plans can be a problem for some fulfilment providers. However, at Whitehouse Solutions, our integration is available for all Shopify plans. So, when you receive an order (no matter whether it’s your 1st, 20th or 100th order of the day!), our fulfilment integration will send the order details directly to our pick-and-pack warehouses where they will be dispatched to your customers.
Our onboarding process is carried out by our team and begins with logging your products. Product descriptions, weight and dimensions, SKU and EAN codes, as well as alternatives via different platforms, are all stored. We also map the delivery options you offer, so that your customers receive the service they expect. You’ll be assigned a dedicated Account Manager who will get to know your business inside out and be in continuous communication with you throughout this process. They will also be your main point of contact thereafter.
Then it’s over to our Order Management System (OMS) integration. Unlike other fulfilment providers, Whitehouse Solutions do not charge a set-up fee as we have designed our integrations to work seamlessly with each platform, including Shopify. Our team will test the system to make sure the orders flow smoothly from your Shopify store to our pick-and-pack team. Once everything is running smoothly and we have received your products into our fulfilment warehouse, we can start to fulfil your online orders.
Our OMS is the main point of contact between seller, shipper and consumer, which is why our cloud-based system works across multiple eCommerce platforms. You can monitor stock levels in real time, with easy-to-understand reports providing you with information on how products are selling, and their stock levels. The OMS will also show you your pick and pack costs, broken down into categories to ensure complete transparency. The OMS will also notify you when stock is low according to your parameters.
Contact our team today to discuss automated shipping on Shopify! Grow your business without the headache.
Call us on 01787 471487 to speak to our friendly customer representatives or email us at hello@whitehouse-solutions.co.uk. We aim to reply to all emails within 24 hours.
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